Privacy Policy

 

 

This privacy policy has been compiled to better serve those who are concerned with how Personally Identifiable Information is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?
When you make a booking in our website, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help process your reservation, namely the flight details and the address of your destination. Please note that all these informations that identify you are compulsory to provide our service.

When do we collect information?
We collect information from you when you make a reservation, send us a request, subscribe to a newsletter or enter information on our site.

How do we use your information?
We may use the information we collect from you when you make a reservation, send us a request, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To improve our website in order to better serve you.
To quickly process your transactions.
We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions.
Process reservations and to send information and updates pertaining to orders
We may also send you additional information related to your product and/or service.

How do we protect visitor information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
In relation to the invoices / receipts, according to the Portuguese Law, we must keep it up to ten years after has been issue. These documents will be accessible by our Chartered Accountant that also has his privacy policy.

Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Third party links
At this time, we do not include or offer third party products or services on our website.

Questions
If there are any questions regarding this privacy policy you may contact us using the contact information on our site.